The retail life cycle stage characterized by excess capacity and overstoring is _____
a. introduction
b. accelerated development
c. maturity
d. decline
c
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A restaurant is being sued because a customer claims to have found a bug in her chili. The company's lawyers believe there is only a remote possibility that the lawsuit will result in an actual liability. Which of the following actions should be taken by the company's management?
A) The situation should be described in a note to the financial statements. B) The possible liability should not be shown in the financial statements. C) The liability should be estimated and accrued as an expense. D) An expense must be matched to the period in which the incident occurred.
Recent problems in the subprime mortgage have been attributed to which of the following?
A) increased lending to borrowers with poor credit histories B) adjustable mortgages with low initial rates C) lax lending standards D) All of the above have contributed to the subprime crisis.
Vic said, "I've never had a client leader like Kristin before. She has what is called referent power. As a result, the work that I do for Kristin is my very best because
A. I hope to win additional project work from her." B. I really respect her expertise." C. I admire her and desire her approval." D. I respect her contractual authority over me." E. I fear that she will cancel our contract if I don't."
The marketing channels for services are usually
A. complex and multifaceted. B. characterized by two to three intermediaries. C. dependent on the geographical location of the consumer. D. determined by the customer. E. direct from provider to customer.