Historically, diversity training was often poorly received however current diversity training is more successful because it
a. Covered a broad range of topics.
b. Emphasized "sensitivity training."
c. Focused on the pragmatic reasons for promoting diversity.
d. Developed communication skills.
B Correct Answer: Emphasized "sensitivity training."
Feedback for Correct Answer: Older diversity training programs were largely ineffective in part because they emphasized sensitivity training which appeared to have little practical value.
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