Tammy works at Sam's Supermarket and was recently reprimanded by her boss for being late. Tammy asked a co-worker "Can you believe that he reprimanded me?" When her co-worker said "yes, you can't be late and expect to get away with it,"
Tammy was
surprised and angry. This scenario best demonstrates which type of event between Tammy
and her co-worker?
A) rebuff
B) illegitimate demand
C) criticism
D) cumulative annoyances
Answer: A
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How did Baskin-Robins create media interest in its Wacky Summer Flavors campaign?
a. by sending links for its YouTube videos to traditional media b. it named two new flavors after TV celebrities c. it created flavors related to three holidays d. through interesting stories about its flavors
Successful persuasion involves the speaker using evidence fairly and strategically for the best results.
Answer the following statement true (T) or false (F)
Persuasion is best defined as the process of
A) influencing another person's attitudes, beliefs, values, and/or behaviors. B) changing people's minds. C) getting an audience to believe what you believe. D) convincing people to do something they've never done before.
The dimension where the productivity of the group decreases if the group members are not comfortable with each other is called ________ evaluation
a) interpersona b) procedural c) informational d) individual