________ is a source of a spokesperson's credibility that describes how objective and honest the spokesperson is perceived to be
A) Likability
B) Expertise
C) Experience
D) Trustworthiness
E) Compassion
D
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Which of the following is not an element of an effective social media policy?
A. Encourage employees to post honest, bold, and even unpopular decisions. B. Align social policy with the organization's culture. C. Explain what is considered illegal. D. Clarify what is confidential. E. Create safe channels for employees to air their concerns before going online.
Skills people need to use and support the specific products and technologies the service desk supports are referred to as ____ skills.
A. business B. computer C. technical D. analytical
The Food, Drug, and Cosmetic Act is a federal statute that ________
A) covers all food products including poultry and processed meat B) grants approval for food additives, drugs, cosmetics, and medicinal devices C) implements the Federal Meat Inspection Act enacted in 1906 D) protects the public by providing greater medical coverage from food-related illnesses
The Ajax Corporation issues bonds that pay a minimum of 6% interest but that can pay more if corporate earnings reach certain specified levels. The holder of the bond may exchange it for stock of the corporation. This bond would be a:
a. callable income bond. b. convertible participating bond. c. convertible unsecured bond. d. convertible secured bond.