To reinforce a changed behavior, a manager removes an employee from disciplinary probation for tardiness for showing up to work on time for the last three months. What type of behavior shaping was provided here?

A. Positive reinforcement
B. Negative reinforcement
C. Alternative reinforcement
D. Punishment
E. Extinction


B. Negative reinforcement

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Why is return on investment (ROI) crucial to the assessment of marketing efforts?

What will be an ideal response?

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A responsibility center in which the department manager is responsible for costs, revenues, and assets for a department is called:

A) a cost center B) a profit center C) an operating center D) an investment center

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__________ is the degree to which people perceive outcomes to be fairly allocated.

a. Distributive justice b. Operational justice c. Mechanical justice d. Procedural justice

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A plaintiff need not prove actual economic loss to recover damages in a disparagement case

Indicate whether the statement is true or false

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