Place utility refers to the availability of a product or service when desired by a customer
Indicate whether the statement is true or false
TRUE
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The ______ approach to leadership attempts to identify distinctive characteristics that account for the effectiveness of leaders.
A. attribute B. quality C. behavior D. trait E. contingency
Why are category specialists sometimes called category killers?
A. They have a broad merchandise mix and shallow assortment. B. They carry mainly technologically obsolete merchandise. C. They are located at stand-alone sites. D. They are often located close to full-line discount stores and discount stores that offer a deep assortment of merchandise. E. They can dominate a category of merchandise making it difficult for other retailers to compete.
Which of the following is not a benefit to a department or discount store using leased departments instead of company-operated units?
a. a one-stop shopping environment b. low investment requirements c. high control of operations d. payment based on sales, not profits
Which sentence expresses numbers correctly?
A) After we received 52 customer phone calls, we identified 3 primary concerns. B) After we received 52 customer phone calls, we identified three primary concerns. C) After we received fifty-two customer phone calls, we identified three primary concerns.