Which of the following statements is true about process problems?
A) The task of solving a process problem is ideally given to systems analysts.
B) An as-is diagram for business processes exists in all organizations.
C) Business analysts prefer to use process schematics instead of Business Process Modeling
Notation.
D) When a business process has simply evolved, it is possible that no one knows the entire
process.
D
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Action information such as dates and deadlines should be placed in the ________ of an e-mail message or memo
Fill in the blank(s) with correct word
You invested $1,000 in a mutual fund with a 4% load when the NAV was $20 per share. If you sell your shares at an NAV of $24 per share, what is the return on your investment?
A) 14.8% B) 15.2% C) 12.5% D) 10.8%
The rational argument for corporate social responsibility is summarized by the Iron Law of Social Responsibility, which states that
a. ultimately it is government, not business, that is responsible for a satisfying society. b. responsibility for a just society is everyone’s responsibility. c. in a free society, discretionary abuse of societal responsibilities leads, eventually, to mandated reprisals. d. concern for CSR must be the first priority of the courts.
The Kano Model of customer requirements uses the term "satisfiers" to refer to:
a. the basic requirements that are generally not stated by a customer but are assumed as a given. b. the requirements that customers expressly say they want in a product. c. the aesthetic features of a product that do not add any value to the product. d. the new or innovative features in a product that are not expected by customers in a product.