A personal reference that is emotional and apologetic will help establish goodwill with the audience and gain attention

Indicate whether the statement is true or false


false

Communication & Mass Media

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If the show is local, the public relations person never is the talk-show guest

Indicate whether the statement is true or false

Communication & Mass Media

Research on emotions in the workplace indicate that expressing emotions at work is:

a. considered healthy b. inappropriate c. appropriate d. appropriate only if they are happy emotions e. none of the above

Communication & Mass Media

According to your book, there are __________ stages of the perception process

a. 6 b. 2 c. 3 d. 4 e. 5

Communication & Mass Media

A supervisor threatens to dismiss any member of the sales team who does not meet the sales quota by the end of the quarter. What type of power is this leader using?

a) Persuasive power b) Coercive power c) Reward power d) Informational power e) Expert power

Communication & Mass Media