Which of the following utilities satisfies wants by providing goods and services at a convenient location for customers?
A. Place utility
B. Ownership utility
C. Time utility
D. Form utility
Answer: A
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Dees’ Spectrum of Organizations classifies organizations that use only volunteers as a workforce as purely ______.
A. public B. charitable C. commercial D. philanthropic
The undepreciated portion of the original cost of a fixed asset is the
A) carrying value. B) depreciation expense. C) residual value. D) accumulated depreciation.
____ is the best practice framework most commonly used to improve the quality of IT services. Its fundamental premise is that IT organizations must adopt a service-oriented approach to managing IT services.
A. ISO 9000 B. MOF C. ITIL D. ISO 20000
Searching blogs, Twitter, wikis, and Facebook pages for information is an example of an informal research method
Indicate whether the statement is true or false