A systematic arrangement of symbols, letters, or words is called nonverbal communication.

Answer the following statement true (T) or false (F)


False

Communication & Mass Media

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How are action-oriented and time-oriented listening styles different?

What will be an ideal response?

Communication & Mass Media

Which of the following is a nondefensive response to the criticism, “You’ve really messed up that account now”?

a. “Tell me what, in your mind, I did that upset you.” b. “Not taking Mr. Kimble to dinner endangers the account?” c. “So you’re upset that the account may be lost?” d. “Losing that account might really hurt our department?” e. All of these answers are correct to respond nondefensively to that criticism.

Communication & Mass Media

The view of mass media as central to the maintenance of society over time and the representation of shared beliefs is the ________ perspective.

A. ritual B. micro-level C. macro-level D. transmissional

Communication & Mass Media

For most people, a comfortable rate of speaking is between ________ words a minute

A) 25-50 B) 50-70 C) 130-160 D) 160-190

Communication & Mass Media