A line chart that has no axes but is used to provide information on overall trends for time series data is called a
a. time series plot. b. sparkline.
c. trendline. d. bubble chart.
b
RATIONALE: Sparkline is a minimalist type of line chart that provides information on the overall trends for time series data.
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________ is the primary means that many customer service professionals use to determine current needs of their customers.
A. Surveying B. Listening C. Statistical analysis D. Hearing
For a new manufacturer managing product support for its equipment, what is usually the first strategy for postsale service?
A) letting customers hire their own service people to work on-site B) letting independent services handle repairs and maintenance C) pricing equipment high and charging low prices for service D) running the company's own parts-and-service department E) switching maintenance services to authorized distributors
According to auditing standards, accounts receivable confirmations are required to be used in which of the following situations?
a. On every audit engagement. b. If the client agrees in writing to the procedure. c. If the balance is material. d. If environmental risk is low.
Which of the following do social activists commonly decry as being a double standard?
a. a developing country business that tries to hide its use of sweatshops b. an American company that sometimes bribes local American officials for preferred treatment c. an American company that bribes government officials in other countries that form part of its supply chain d. an American company that ignores union rules and works its domestic employees far past legal hours