Which of the following statements is true of voice mail technology?
A. It makes it possible for people to participate on the Web.
B. It allows flexibility in staying in touch without the aid of a computer.
C. It has rapidly changing content that requires authorization to post.
D. It provides a platform for people with shared interests to communicate.
Answer: B
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A) channel communication; customer acquisition B) customer retention; channel efficiency C) customer acquisition; customer value D) channel communication; channel efficiency E) customer retention; customer acquisition
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