Customer costs include anything the buyer must give up in order to obtain the benefits the product provides. The most obvious customer cost is
A. risk.
B. time.
C. monetary price.
D. effort.
E. availability.
Answer: C
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Transportation-in is
a. part of cost of goods purchased. b. an operating expense. c. added to transportation-out as part of the calculation of cost of goods sold. d. part of purchases.
Coaching focuses on helping the salesperson recognize the need to improve his or her performance and:
A) using specially-sequenced exercises B) tracking performance improvements carefully C) encouraging salespeople to focus on primary tasks D) creating space for salespeople to develop professionally E) developing the salesperson's commitment to improve performance
The U.S. macroculture establishes standards of ethical/unethical behavior
Indicate whether the statement is true or false.
A local project being analyzed by PERT has 42 activities, 13 of which are on the critical path
If the estimated time along the critical path is 105 days with a project variance of 25, what is the probability that the project will be completed in 95 days or less? A) -0.4 B) 0.0228 C) 0.3444 D) 0.9772 E) 4.2