Which of the following are FALSE when writing bad-news messages?
a. The writer should focus on the good rather than the bad.
b. The writer should present the negative ideas in positive terms when possible.
c. The writer should state what can be done rather than what cannot be done.
d. The writer should state the bad news early and reinforce it throughout the message.
D
You might also like to view...
Leader-member exchange scales measure whether leaders:
a. rely on contingent rewards and routine managerial procedures to motivate and influence subordinates b. rely on intellectual stimulation to exchange new ideas for old ones c. have a high quality relationship with each individual subordinate d. exchange favors and engage in political network building
Under a fixed exchange rate regime, when the domestic currency is undervalued, the central bank must ________ the domestic currency to keep the exchange rate fixed; as a result, it ________ international reserves
A) purchase; gains B) sell; gains C) purchase; loses D) sell; loses
When would a sales price variance be listed as unfavorable?
A. When the actual sales price is equal to the standard sales price. B. When the actual sales volume is less than the budgeted sales volume. C. When the actual sales price is greater than the standard sales price. D. When the actual sales price is less than the standard sales price.
The variance can never be
a. zero. b. larger than the standard deviation. c. negative. d. smaller than the standard deviation.