A just-in-time environment has smaller inventories than the traditional manufacturing environment. As a result,
a. larger production lot sizes are the rule, in order to realize the cost-effectiveness of long production runs.
b. the amount of working capital required for inventory typically increases.
c. the just-in-time environment experiences a lower inventory turnover than the traditional environment.
d. the just-in-time environment typically experiences a higher inventory turnover than the traditional environment.
D
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The underlying principle of a strategic approach to the study of retailing is that a retail firm needs to plan and revise its plans continually in order to adapt to a changing environment
Indicate whether the statement is true or false
Which of the following statements is FALSE about generational differences?
a. Some studies show older workers are more comfortable working in teams. b. There is a general increase in preferring to work independently rather than in teams. c. Leaders should treat members based on their generational category. d. Research shows generational differences exist among workers today.
Hawthorne discovered that:
a. Studying workers has no impact on worker performance. b. Social factors have an important impact on performance. c. Breaking up tasks into smaller ones leads to an increase in performance. d. Teams are no better at performing complex tasks than individuals. e. The size of a team does not affect performance.
Which of the following is not a pre-transaction measure of customer service performance?
a. Number of sales calls made b. Time to answer customer query c. Hours of training completed d. Percentage of orders expedited