In addition to the elements that are usually included in a business plan, a start-up business would also need to include information on ________
A) competition
B) operations
C) capitalization
D) customer benefits
E) management
C
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Past accomplishments can be best presented during an interview with a
A) application letter B) follow-up letter C) reference page D) PAR story
Ogawa Company incurs both fixed and variable production costs. Assuming that production is within the relevant range, if volume goes up by 28%, then the total fixed costs would ________.
A) increase by 28% B) remain the same C) increase by an amount less than 28% D) decrease by 28%
Answer the following statements true (T) or false (F)
1.Constructive discharge is a situation where the organization takes an adverse employment action against an employee because the employee brought discrimination charges against the organization or supported someone who brought discrimination charges against the company. 2.Adverse employment action exists when an employee is put under such extreme pressure by management that continued employment becomes intolerable and, as a result, the employee quits, or resigns from the organization. 3.Affirmative action is a series of policies, programs, and initiatives that have been instituted to prefer hiring of individuals from protected groups in certain circumstances, in an attempt to mitigate past discrimination. 4.In human resource management, diversity deals with different types of people in an organization. 5.Quid pro quo harassment is harassment that occurs when some type of benefit or punishment is made contingent upon the employee submitting to sexual advances.
After closing a sale, the salesperson should do which of the following?
A) Discuss the customer's family and other personal matters. B) Describe the satisfaction that will come from owning the product. C) Ask the customer to write a testimonial about the value of the product. D) Initiate a general conversation about the industry and economy. E) Discuss other products the buyer could have purchased instead.