A story that touches on an emotional experience uses the ________ angle
A) oddity
B) crisis
C) impact
D) human interest
D
You might also like to view...
________ is a measure of communications effectiveness that describes the percentage of target market exposed to a communication
A) Frequency B) Reach C) Width D) Depth E) Range
Which of the following is the best example of a non-financial performance measure for the internal business process perspective of a fast food restaurant's balanced scorecard?
a. Number of repeat customers b. Drive-through response times. c. Monthly revenue growth. d. Employee retention percentage.
Two commonly used measures to calculate the capability of a process are ______.
A. the process capability index and process centering capability index B. the process centering capability index and the control index C. the control index and the range specification D. the range specification and the process capability index
Some organizations use internal service departments to provide like services to several divisions or departments within an organization. Which of the following would probably not lend itself as a service department?
A) Inventory Control B) Payroll Accounting C) Information Systems D) Human Resources