Which group has the following mission statement: "create a more secure, democratic, and prosperous world for the benefit of the American people and the international community"??
A) ?Federal Bureau of Investigation
B) ?U.S. Immigration and Customs Enforcement
C) ?U.S. Department of Justice
D) ?U.S. Department of State
D
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Customer relationship management (CRM) helps ________
A) firms monitor and minimize employee turnover B) customers manage information about different sellers in the market C) firms manage customer touch points to maximize customer loyalty D) customers locate the best deals in the market E) firms create artificial demand in the market
The test for whether a law should be declared void for vagueness is whether a ________ could understand the law to be able to comply with it.
A. police officer B. young child C. lawyer D. reasonable person
________ refers to how customers think about proposed or present brands in a market.
A. Dimensioning B. Clustering C. Positioning D. CRM E. Differentiating
In Caterpillar Logistics Services v. Solis, where an employee claimed to suffer an on-the-job injury, but Caterpillar's experts said the problem was from a preexisting condition, but OSHA (Department of Labor) held that it was a work injury, the court of appeals held that:,
a. federal courts have no authority to review OSHA findings on injuries b. the decision of the administrative law judge was not reasonable because it failed to consider qualified expert testimony offered by Caterpillar c. the decision of the administrative law judge was properly based on scientific evidence provided by OSHAexperts d. the decision of the administrative law judge was not severe enough under the OSHA guidelines, so the fine imposed was tripled e. none of the other choices