A study asked 422 students to define charisma. When the researchers coded the words the students used to define charisma, they found that the words grouped into five factors or clusters, all of which included some aspect of
a. vision
b. communication
c. ethics
d. dominance or power
b. communication
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____________ is ordering an outcome, when a manager relies on his or her formal authority and power to resolve a conflict, but the needs of the other party are largely ignored.
A. Accommodating B. Compromising C. Problem solving D. Forcing E. Avoiding
Which of the following activities is not included in sales force management?
A. production B. motivation C. compensation D. recruitment E. evaluation
What is a guideline/caution when working with Americans on projects?
Fill in the blank(s) with the appropriate word(s).
Which of the following is NOT one of the levers Larry Davis might use to convince Paul Jones about the rightness of his point of view in the Ace Manufacturing case discussed in the chapter?
A. Davis can try to convince Paul that his actions are harmful to the company and potentially very embarrassing for his dad B. Davis can threaten to go to all the owners if Paul doesn't admit the mistake and take corrective action C. Davis can threaten to go to the SEC to protect shareholder interests if Paul agrees to pay back the amounts taken out of the company and correct the accounting D. Davis can ask Paul Jones for supporting documentation to back up the coding of expenses to different accounts