The ______ effect is the tendency of a firm to attract the type of investor who prefers its dividend policy.
A. residual dividend
B. clientele
C. signaling
D. investor
E. dividend preference
Answer: B
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Customers are likely to put up with poor-quality products only if your organization is
A. underperforming in innovation. B. using computerized customer service. C. the only one of its kind. D. in a very competitive industry. E. lacking strong environmental policies.
Producers often shift some functions to intermediaries. Which of the following is the most significant benefit of doing this?
A) It increases customer loyalty. B) It provides the producer with greater control over operations. C) It reduces the amount of direct customer interaction. D) It lowers the producer's costs and prices. E) It ensures greater information security.
The __________ must be well versed in the various laws, agreements, and regulations that limit an organization’s ability to recruit.
A. union steward B. HR manager C. county commissioner D. retirement board E. CEO
Cross-border mergers and acquisitions demand a ______, as organizations must align both organizational and national cultures.
A. double-layered acculturation B. organizational replication C. value creation D. Incompatibility of the partners