Sue Ellen has just broken up with her boyfriend and she's feeling awful. Her friend, Teresa, is listening to her quietly. "You must feel really sad, Sue Ellen," says Teresa. "There's a big empty place in your life right now?" Teresa is listening:
A. Critically
B. Actively
C. Empathically
D. All of the above
E. None of the above
C.
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Most professors have _____ power because they have considerable knowledge in their subject area
A) legitimate B) referent C) reward D) expert
Which of the following statements represents the best paraphrase of "if we don't get this job done on time, the boss will be furious"?
a. "Who cares? We're doing the right thing. Right?" b. "Don't worry. As long as we stick together we'll be okay." c. "You seem very worried about the boss's reaction to completing this project on schedule. Am I right?" d. "You don't have any confidence in our group's ability. Do you?" e. "How do you know the boss will be furious?"
What are the four steps in the traditional four-step model of public relations?
What will be an ideal response?
Explain the three characteristics of public speaking discussed in the text
What will be an ideal response?