A circuit that is filled almost to its capacity and thus is the critical point that determines whether users get good or bad response times is referred to as a(n)
a. bottleneck
b. building backbone
c. breakneck
d. congested network
e. e-commerce edge
Answer: a. bottleneck
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Another term for formal role in small-group communication is ________ role.
A. emergent B. behavioral C. normative D. positional
Rita's boyfriend can be moody after a particularly bad day at work. Before trying to speak to him, Rita has learned to observe him for a few moments, paying attention to his tone of voice, facial expressions, and willingness to kiss her hello. Rita is using multiple ________ to help her determine her boyfriend's mood.
A. verbal cues B. nonverbal channels C. methods D. unspoken words
The opposing and continuous tensions found in personal relationships are known as __________
a. regulative rules b. constitutive rules c. relationship dialectics d. dyadic processes e. equity theory
When managers try to get compliance from their subordinates, they may:
A. Explain what they want in a friendly, persuasive way B. Hint indirectly or get someone else to talk to the person C. Use coercion or threats D. All of the above E. None of the above