The Uniform Customs and Practice for Documentary Credits (UCP) is a federal act governing letters of credit

Indicate whether the statement is true or false


false

Business

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____ certifications include Customer Service Qualified, Certified Support Professional, and Certified Support Professional Supervisor and are geared to companies providing external customer support.

A. HDI B. ITIL C. TSIA D. Project Management

Business

What is the current price of a $1,000 par value bond maturing in 9 years with a coupon rate of 8 percent, paid annually, that has a YTM of 9 percent?

A) $700 B) $945 C) $940 D) $1,062

Business

One facet of marketing is that it is:

A. an approach that focuses on maximizing sales B. a short-term oriented approach to profit maximization C. an approach that requires diversity D. a philosophy that stresses customer satisfaction E. independent of value creation

Business

The Geek Squad is a tech support station located inside every Best Buy electronics retail store. Best Buy gives intensive training to the Geeks. The purpose of this training is to:

A. improve customer service B. give higher education benefits to employees C. promote the company image by increasing public awareness D. reduce the need of empowerment E. increase employment levels

Business