“_______________ reflects a relatively stable dispositional tendency for individuals to control situational forces and actively incite change in their environments”.
a. External Locus of Control
b. Conscientiousness
c. High-Control Personality Type
d. Proactive personality
d. Proactive personality
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Which of the following is one of the five categories of activities that are accepted by zoning ordinances in urban areas?
A. Geographical B. Industrial C. Social D. Cultural E. Psychological
Ferrari sells only 2,200 of its very high-performance cars in North America each year at very high prices. The company is appealing to a specific ________
A) value chain B) market segment C) financial public D) business portfolio E) market position
Which of the following is true of personal selling?
A) It is the most effective promotional tool for geographically dispersed buyers. B) It allows firms to dramatize product offers through arts and visuals. C) It is the most expensive promotional tool for companies to utilize. D) It is an ineffective method for building long-term customer relationships. E) It presents a firm's message as news rather than as a sales-directed communication.
Customer satisfaction is a common SLA metric.
Answer the following statement true (T) or false (F)