Which path-goal leadership style is most appropriate when subordinates do not want authoritarian leadership, have an internal locus of control, and have high ability?

a. directive
b. achievement-oriented
c. participative
d. supportive


d. supportive

Business

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Sociopsychological processes are shaped by recurrent episodes in daily life, which personalize the core ideas communicated by the external world

Indicate whether the statement is true or false

Business

Employees play a critical role in the success of services because of their inseparability and variability.

Answer the following statement true (T) or false (F)

Business

According to the service profit chain, superior internal service quality results in ________

A) lesser service value B) increased word-of-mouth sales C) reduced after-sale services D) more satisfied, loyal, and hardworking employees E) negative brand equity of newly launched products

Business

Which of the following statements is true about cultures with high communitarianism?

A. Negotiations are typically made on the spot by a representative. B. People give more importance to personal and individual matters. C. Entrepreneurial spirit is most likely high. D. People jointly assume responsibility.

Business