Rhonda just answered her front door and
notices a man holding a variety of cleaning products. He begins asking questions such as "I assume that your carpet is not as clean as it could be?" and "Is it safe to say that you would love for your carpet to be completely spotless?" These types of questions are considered _.
A. unlawful questions
B. probing questions
C. closed questions
D. leading questions
Answer: D
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List and describe three principles of nonverbal communication
What will be an ideal response?
________ involves assigning an interpretation to the message that has been received
a) Recall listening b) Receiving c) Attending d) Assigning meaning
Which of the following is NOT a type of formal communication?
A. diagonal B. downward C. upward D. lateral
Festinger and Carlsmith's $1/$20 study concluded that
A. selective retention is the most important step to take when attempting to reduce dissonance B. buyers are less remorseful about a purchasing decision when they pay less for a product C. doing something a person disbelieves for a minimal reward sets up more dissonance than doing that same thing for a larger reward D. when people are confronted with cognitive inconsistency, they usually wish to achieve cognitive dissonance