Tile & Grout (T&G) contracts to resurface the insides of the pools at WaterWorld Park. T&G knows that without the resurfacing, WaterWorld will have to delay its seasonal opening. T&G does not perform as promised. As consequential damages, WaterWorld can recover
A) the cost of new pools
B) the difference between T&G's price and the eventual cost of resurfacing.
C) the loss of profit from the delayed opening.
D) nothing.
C
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When communications accurately describe what service quality is provided and can be expected, and consumers are still less than satisfied with the service, there is a gap between ________
A) consumer expectations and management perceptions B) management perceptions and quality standards set by the firm C) expected services and actual services D) expected services and needed services E) service quality standards and consumer expectations
Bruce is a college chemistry major who has been invited to give a presentation for his younger brother’s high school chemistry class about what it is like to major in chemistry. He is asked to prepare about 10 minutes of information, but when he gets to the class, he is told the teacher is sick and there is a sub in charge. The sub asks if he can stretch his presentation to take up at least 30 minutes. What should Bruce do?
What will be an ideal response?
Answer the following statements true (T) or false (F)
Supplemental disclosures of non-capitalized leases under SFAS No. 13 are greater than under APB Opinion No. 31.
Which of the following is an advantage to being a market follower?
a. Reputational effects b. Switching costs c. Opportunity for skimming d. Lower development costs e. Experience effects