If a call center had a capacity utilization of 91% in June and a capacity utilization of 93% in July, what was the call center’s percentage change in capacity utilization from June to July (to one decimal place)?

a. 2.0%
b. 2.2%
c. -2.2%
d. -2.0%


b. 2.2%

Business

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A) contingency coefficient B) Cramer's V C) phi coefficient D) chi-square coefficient

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Indicate whether the statement is true or false.

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Which of the following is not a suggested step when formulating an objective function?

a. Identifying a set of non-negativity constraints b. Defining whether the goal is to maximize or minimize the objective function c. Identifying contribution coefficients d. Creating the equation for the objective function

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Which of the following acts established the NPDES system?

A) Water Pollution Control Act of 1948 B) Water Quality Act C) Rivers and Harbors Act D) Federal Water Pollution Control Act of 1972

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