The simplest form of business owned and operated by one person is called a(n)
A. franchise.
B. partnership.
C. S-corporation.
D. sole proprietorship.
E. syndicate.
Answer: D
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"Do my subordinates accept me as a leader?" This question reflects which of the following dimensions of situational control?
A. leader-member relations B. task structure C. position power D. charisma E. influence
Many new commercial aircraft designed for long haul international flights now have business class seats that recline into "skybeds" making it much easier for passengers to sleep. The skybeds represent an aspect of the aircraft servicescape that highlights its role as:
A. Facilitator B. Defender C. Package D. Boundary spanner E. Socializer
Discuss what the six-sigma approach is and how it can be applied to service quality and productivity
What will be an ideal response?
If the employee breaches the contract, the employer can recover the costs to hire a new employee
Indicate whether the statement is true or false