Marketing research departments located within a firm are called internal suppliers
Indicate whether the statement is true or false
TRUE
You might also like to view...
This question contains two parts; be sure to answer both. First, list and describe five basic behaviors that enable a manager to work on disagreements and keep them from flaring into out-of-control personality conflicts. Second, suppose that you are dealing with a very unhappy assistant. He has worked for you for three years, and he has done excellent work, going above and beyond the call of duty. However, the company has placed a freeze on hiring and promotions, and for the last three years no employee has received more than a 2 percent raise. Your assistant is frustrated at his ever-increasing workload, and he wants to be promoted to a position with more responsibility and creativity. You suspect that he may be looking for another job. Which of the behaviors that you listed would you
use to manage the conflict with your assistant? Be specific, and explain your answer. What will be an ideal response?
Why are passwords often considered the "Achilles' heel" of electronic systems?
a. Password selection is left to the end user and cannot be fully controlled. b. Systems cannot handle complex passwords. c. Any password can be easily hacked. d. No other control can better prevent fraud than the wise use of passwords.
Safety stock levels for each product is what type of customer service performance measure?
a. Non-transaction b. Transaction c. Pre-transaction d. Post-transaction
By installing automated check-in kiosks in some airports, airlines have increased production capacity and reduced the number of personnel. This results in a decrease in
A. perishability. B. intangibility. C. customer contact. D. inseparability. E. customer service.