Conflict tactics are communication behaviors which serve to escalate conflict, not to reduce or avoid it

Indicate whether this statement is true or false.


Answer: F

Communication & Mass Media

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Amber's team leader points out several areas for improvement during her annual performance review. Rather than asking how she can improve, Amber insists: "I'm doing a good job and you know it

Why are you picking on me?" Amber's behavior illustrates a listening barrier known as A) defensiveness. B) rapid thought. C) contextual barriers. D) gender clash. E) preoccupation.

Communication & Mass Media

In the text, the concept of “repeatability” means

a. Making every ad look the same in a campaign b. Using the same ideas for TV commercials and print ads c. Using common elements to create a series of ads or commercials that convey the same brand message d. Repeating the same ad to increase frequency

Communication & Mass Media

The process of selecting words, images, and other forms of communication that will form a message is known as

A) channeling B) decoding C) encoding D) translating E) message selection

Communication & Mass Media

Named after a classical painting technique, the term ________ refers to the use of contrasting areas of lightness and darkness to create compositional effects

A) fresca B) chiaroscuro C) focaccia D) cinecitta

Communication & Mass Media