The presence of a wide range of variation in qualities or attributes of people or things is called
a. ethnicity
b. diversity
c. ethics
d. discrimination
B
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If a caller digresses into chit chat or off-topic conversations, let him go on rather than risk upsetting him
Indicate whether the statement is true or false
What are the four elements that are typically part of all negotiations?
What will be an ideal response?
Jared is planning a celebratory event at his organization for two retiring members with Janice. Janice believes they should get an ad hoc committee together and distribute the work, while Jared believes they should just get the aid of two other members and work collectively. What concept of the systems metaphor are they dealing with?
A. interdependence B. homeostasis C. equifinality D. synergy
Dunkin' Donuts' utilization of a Facebook fan page is an example of
A) a firm all but abandoning the use of conventional advertising. B) a marketer making effective use of social networking. C) effective crisis management tactics. D) how consumers can by perishable products, like doughnuts, online. E) how a company uses political ambassadors to sell a product around the world.