Improving future plans is part of which step in the planning/control cycle?   

A. Making the plan.
B. Carrying out the plan.
C. Benchmarking against competitors.
D. Controlling the direction.
E. Updating the plan.


D. Controlling the direction.

Improving future plans is one part of controlling the direction by taking corrective action. The other way is to correct deviations in the plan being carried out

Business

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Joint ventures are used in host countries with fewer restrictions on foreign investment

Indicate whether the statement is true or false

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As a marketing tool, packaging

A. gives a product a chance to stand out among all the other choices on a store shelf. B. is not very important for communicating to the consumer. C. does little to help promote and reinforce brand image. D. is not something that marketers are involved with. E. is only crucial to a few products, since most products are heavily promoted in other ways.

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On the military base where Micah is stationed, there is a large, well-stocked garage where he can take his vintage car to do necessary maintenance. The garage charges modest space and tool rental fees. Micah really enjoys tinkering with the engine, but he's not very knowledgeable. That's why he's glad that there is a trained mechanic on duty at the garage. The mechanic will answer Micah's questions and check his work to make sure that he has done nothing to damage his car's engine. Micah was especially proud of himself when he replaced his carburetor recently. Which of the following service delivery roles is Micah, the customer, performing?

A. A contributor to quality and satisfaction and competitor B. A competitor and productive resource C. A customer mix manager and recruiter D. A recruiter and competitor E. A productive resource and contributor to quality and satisfaction

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