Knowing the needs of the receiver is essential to preparing an effective sales message
Indicate whether the statement is true or false
true
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In all but the worst weather, Beth and three coworkers met each day at 12:15 to walk the wilderness trail behind their office building. The four co-workers are an example of a(n)
A. continuous improvement team. B. formal group. C. self-managed team. D. virtual team. E. informal group.
For service organizations, customer relations are part of the supply chain and customers are part of the value chain
Indicate whether the statement is true or false
A human being can be an effective visual aid in all of the following instances EXCEPT if
a. his or her role is well planned. b. his or her role is tailored to meet the needs of the presentation. c. he or she distracts the audience. d. he or she is not allowed to distract audience members by running away with the show.
One of the main difficulties, with this type of innovation is getting the right teams in place to turn an idea into reality.
a. People b. Exploitative c. Product d. Exploratory