Why are employee surveys an important part of retention assessment?
What will be an ideal response?
| Employee surveys can be used to diagnose specific problem areas, identify employee needs or preferences, and assess employee perceptions of HR activities. Not all HR professionals believe that annual surveys are the best way to gather input from employees as the once-a-year process may generate more information than leadership can address in a short time. Therefore, providing various avenues for employees to express their opinions and concerns may be a good approach. Whether surveys or other methods cover general employee attitudes, job satisfaction, or specific issues, the results must be examined as part of retention measurement efforts.Regardless of the topics in a survey, employee input provides data on the "retention climate" in an organization. By obtaining data on how employees view their jobs, their coworkers, their supervisors, and organizational policies and practices, these surveys can be starting points for reducing turnover and increasing the length of time that employees are retained. Some employers conduct attitude surveys annually, while others do so intermittently.Asking employees to respond candidly to an attitude survey builds employees' expectations that actions will be taken on the concerns identified. Therefore, a crucial part of conducting an attitude survey is providing feedback to those who participated in it. It is especially important that even negative survey results be communicated to avoid fostering the appearance of hiding the results or placing blame. Also, leaders should develop actions plans for how results can be used in a strategic manner to positively change how organizations function. |
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What will be an ideal response?