You work in a large office in the "bullpen," a large open area of desks, chairs and computers, where about 50 people work, separated only by low-level cubicle walls. In this area, several teams of people work together on different projects. Lately, there have been a lot of pranks played by one rowdy team upon another team (not yours), which have escalated. Yesterday, someone lowered the seat of a
worker's chair while he was out of his cubicle, and when he returned and attempted to sit down, he fell and injured his back. You believe this conduct needs to stop, but management has so far ignored the situation. What should you do and why?
a. do nothing; if you report this conduct, you'll be ostracized by your co-workers; besides, its harmless horseplay
b. report the behavior to management, telling them about the potential for more serious injuries, and asking them to take steps to stop it before anyone else is injured
c. report the behavior to OSHA, and ask for an inspection; OSHA can't reveal your name, so no one will know (though the company may get in trouble)
B
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Answer the following statement true (T) or false (F)
Which president stated that consumers have the right to safety, to be informed, to choose, and to be heard?
A. Franklin D. Roosevelt B. Dwight D. Eisenhower C. Lyndon B. Johnson D. John F. Kennedy E. George H. Bush
A company that receives certification that it meets ISO 9001 standards is a company that
A) has achieved a total quality effort. B) has begun the process of achieving quality. C) has attained perfection within its field. D) must make serious quality improvements. E) can train other organizations in quality procedures.
Which of the following is true of national ambient air quality standards (NAAQS)?
A. The federal government has the right to enforce NAAQS if the states fail to do so. B. State governments are responsible for setting standards for air quality in their respective states. C. Human beings are protected under the secondary level of NAAQS. D. Only standards for oxides of elements and particulate matter are evaluated under NAAQS.