A study surveyed 158 small to medium size enterprises in Germany with a total of 18,094 employees. This study found that transformational leadership climate
a. influenced positive affective climate, which in turn influenced task performance
b. influenced positive affective climate, which in turn influenced organizational citizenship
c. both “a” and “b”
d. none of the above
c. both “a” and “b”
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Suppose researchers discover that Swiss beer causes cancer when given in large amounts to British mice. This finding would likely result in a(n)
a. increase in the demand for Swiss francs. b. decrease in the demand for Swiss francs. c. increase in the supply of Swiss francs. d. decrease in the supply of Swiss francs.
Answer the following statements true (T) or false (F)
1. Among cultural patterns of which one should be aware is the importance of making direct eye contact most of the time with Japanese businesspeople. 2. Globalization is defined as the elimination of all trade barriers worldwide. 3. Great communications systems have been a hallmark of great civilizations. 4. Air travel and electronic media have made the global village phenomenon possible.
Media consumption behavior and response to promotions, price sensitivity, and retail outlets patronized are factors that should be considered in the ________ component of the environmental context of the problem
A) objectives B) legal environment C) economic environment D) buyer behavior
"Why do you feel that way?" is an example of a(n):
a. Empathic question b. Probing question c. Supportive question b. Close-ended question