Only the most formal organizations can function in the absence of an informal communication system
Indicate whether the statement is true or false
False
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When using the SERVQUAL scale, a store focused on employee willingness to help customers and provide prompt service would likely pay the most attention to the results in the ________ dimension
A) creativity B) empathy C) assurance D) responsiveness E) reliability
An effective response to counter blind resistance to change is to ______.
A. provide as much reassurance as possible and allow time to pass B. use coercive tactics C. strong persuasion backed with as much data, facts, and substance as possible D. negotiate and trade something of value for the perceived loss
Which of the following is not true about property risks?
A) They can cause financial harm to the firm. B) They encompass tangible and intangible property. C) They do not include the reputation of a firm. D) They also refer to damage to the property of others.
What is the application of the scientific method to evaluate alternative treatment methods and create guidelines for similar clinical situations called?
What will be an ideal response?