Utilitarianism is a major deontological system that operates under the proposition that the ideal is to focus on motivation rather than on consequences
a. True
b. False
Indicate whether the statement is true or false
False
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The use of unethical tactics may provoke what response from the "victim?"
What will be an ideal response?
The notion that management retains all rights to make decisions on issues that are not explicitly addressed in the contract is called the:
A. Reserved or residual rights doctrine B. Management rights clause C. Management security doctrine D. Covenant of good faith and fair dealing
A multifaceted process focusing on creating two-way exchanges with customers to foster intimate knowledge of their needs, wants, and buying patterns is called ________ management.
A) customer relationship B) total quality C) human resource D) customer analytics E) buyer-behavior
Two frequently cited ratios of profitability that can be read directly from the common-size income statement are ________.
A) the earnings per share and the return on total assets B) the gross profit margin and the earnings per share C) the gross profit margin and the return on total assets D) the gross profit margin and the net profit margin