Thom's trainees were struggling to find information in the participant's guide as he referred to it in their training session. What would have been helpful for Thom to include or reference?
a. training objectives
b. instructions for activities
c. page numbers
d. topic headings
c
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When a new family moved in next door to Darrius, he was curious. They looked and acted differently than him. In order to prevent future miscommunication or misunderstandings, what strategy do you suggest for Darrius?
A. assume the new family shares his values and beliefs B. make inferences based on their appearance C. learn more about the new family and their culture D. keep to himself
Kendon and Ferber identified five stages in an American greeting ritual. Which stage involves behaviors like waving, nodding, and smiling?
a. sighting and recognition b. distance salutation c. approach d. close salutation
Which type of media allows advertisers to target a specific audience and get a message to that audience quickly?
a) Direct mail advertising b) Outdoor advertising c) Point-of-purchase advertising d) Online advertising
In the realm of goals and research, which one of the following characterizes iterative planning?
a. Objectives are planned, goals are measurable. b. Goals are based on research, research in turn is based on objectives. c. Research is measurable, goals are actionable. d. Goals lead to research, research can lead to goal revision.