Which of the following is not an essential characteristic of cloud computing?
A) On-demand self-service
B) Rapid elasticity
C) Measured service
D) Open source software
E) Ubiquitous network access
D
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Which of the following is NOT a component of a habit, according to Steven Covey?
A. knowledge B. rewards C. skill D. desire
___________ is defined as others’ awareness of your presence in an organization.
a. Coconsciousness b. Political skill c. Visibility d. Transparency
The standard for determining whether constructive discharge has occurred is whether or not
a. a reasonable person in the employee's position would feel compelled to quit. b. the employee's annual wage rate is fair. c. a person of another race in the employee's position would feel compelled to quit. d. a person of the opposite gender in the employee's position would feel compelled to quit.
What is the major cause of poorly perceived service?
a. poor after-sales services b. high expectations c. the difference between what a firm promises about a service, and what it actually delivers d. all of the above