Prior to adjustment, the Allowance for Bad Debts account has a year-end debit balance of $500 . Estimated uncollectible accounts, based on an aging of the accounts receivable, total $6,200 . After the appropriate adjusting entry to recognize the bad debt expense, the Allowance for Bad Debts account should have a credit balance of:
a. $6,700
b. $5,700
c. $6,200
d. $6,100
e. None of the above are correct.
c
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When you're writing to acknowledge a customer's order, include a ________ to assure the customer that he/she has made good purchase
A) resale comment B) discount coupon C) price list for other products D) self-addressed stamped envelope E) copy of a press release
Jake had an appointment at the doctor's office, but couldn't make it on time due to traffic. By the time he arrived, the doctor had already begun with the next patient. This illustrates the ________ of services
A) variability B) heterogeneity C) perishability D) intangibility E) homogeneity
A party makes an extreme demand at the beginning of negotiations. You suspect he has greatly overstated his position so that he can bargain down to the position he wants without consideration of what is fair and reasonable to you. To counteract this, you might consider all the following strategies except:
a. Walk away. If the party is serious about negotiating he will reconsider his demands. b. Do your research so that you know what is reasonable and can recognize a fair proposal if and when it is made. c. Persuade him that he is not fairly considering your position and is not negotiating in a principled way. d. Create an alternative, such as identifying another party who may be willing to negotiate with you, and use this alternative as a means of persuading the party to be more reasonable.
Which of the following is the best closing for an adjustment message?
A) We apologize for any inconvenience this has caused. B) We are deeply sorry for this unfortunate event. C) We hope that this refund check proves our commitment to providing excellent customer service. D) If you have any questions, please do not hesitate to call.