The set of standardized questions used in a structured interview is based on

A. job analysis.
B. hypothetical situations.
C. the applicant's area of specialization.
D. effective communication techniques.


Answer: A

Business

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The salesperson is using a needs-satisfaction sales presentation. In the ________ phase, the salesperson will show how the product being sold will satisfy mutual needs.

A. need-awareness B. need-utilization C. need-fulfillment D. need-perception E. need-development

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Airlines overfill customers beyond their seating capacity in order to compensate for customers who cancel their booking. This technique is an illustration of which of the following yield management strategies?

A. overbooking B. adjusting prices to augment demand C. annualized hours strategy D. using different fare classes to partition demand

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People find that their project management responsibilities contract as they move up the organization's hierarchy.

Answer the following statement true (T) or false (F)

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