Your communication effectiveness depends largely on the quality of your thinking, and your thinking requires communication abilities to express ideas
Indicate whether the statement is true or false.
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For public relations practitioners, the best reason to run an organizational blog is that
A) It enables a real-time conversation with key stakeholders. B) It gives managers a "heads-up" on shutting down negative bloggers. C) It is artificial and full of "execu-babble." D) It provides a unique listening tool. E) Both A and D.
The aspect of communication that focuses on WHAT is said, including new information, ideas,
and suggested actions, is referred to as ________. A) content B) relational C) intention D) implication E) context
The process of putting our thoughts and feelings into words and nonverbal behaviors is called _____.
a. encoding b. decoding c. sending d. scrambling
During his presentation on rudder malfunctions, Marcus first started by defining the word rudder and explaining the functionality of a rudder. By doing this, he is providing
A. boolean search B. supporting material C. a hypothetical situation D. an internal summary