Andrew, who is a line manager, ensures that the machines used by his employees are regularly examined by inspectors to make sure the machines do not pose a hazard to his employees. His regular monitoring of these machines is part of the ________ responsibilities of line management.
A. legal considerations
B. labor cost controls
C. leadership and motivation
D. safety and security of employees
E. training and development
D. safety and security of employees
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According to the text, organizations can become customer-oriented by:
A) distributing information on all important buying influences only among marketing department personnel and brand managers. B) making strategic and tactical decisions interfunctionally and interdivisionally. C) spending large sums of money in research and development. D) introducing line extensions rather than creating new products.
Religious rules generally are absolute with respect to the behavior of their adherents
Indicate whether the statement is true or false
When preparing the operating activities section of the statement of cash flows using the indirect method, an increase in wages payable is subtracted from net income.
Answer the following statement true (T) or false (F)
Research shows that the best way that a company can stand out and exceed consumer expectations for customer service is simply…….
a. do not make promises b. deliver promised value at the right price c. deliver more that expectations d. all of the above