The type of event that occurs outside of the system is called a(n) _______
a. outside event
b. external event
c. business event
d. temporal event
b
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The World Bank classifies countries as: eastern, central, and western
Indicate whether the statement is true or false
All of the following are useful for encouraging a prospect's participation in the presentation EXCEPT:
A. visuals. B. premiums. C. questions. D. demonstrations. E. product use.
Which of the following rules should a salesperson adopt in order to have more productive lunch periods?
A. Have an alcoholic drink only if the client makes the suggestion. B. Monitor the time to avoid monopolizing too much of the buyer's day. C. Conduct part of the sales presentation during lunch using a laptop. D. When lunching alone, use the time to read something relaxing. E. Offer to purchase the customer a lunchtime cocktail or dessert.
Planned change is reactive change
Indicate whether the statement is true or false.