Kai usually did not listen carefully to her classmates' speeches. However, when Andre gave a speech
about her favorite city, Paris, she focused intently on the speech and followed each point carefully. This is
an example of
A) selective attention.
B) selective exposure.
C) selective stereotyping.
D) rhetorical selection.
E) rhetorical exposure.
A
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Marco knows that he has to communicate clearly and accurately with Rachel, who has an action-centered listening style. Otherwise, Rachel might engage in ______ and interpret his information differently.
a. selective listening b. second-guessing c. ambushing d. gap filling
What is the primary difference between maintenance messages and human relations messages?
a. Maintenance messages seek to make others accomplish goals whereas human relations messages politely ask others to do so. b. Maintenance messages provide support for people who perform tasks within the organization whereas human relations messages promote a worker's personal development. c. Maintenance messages are sent to janitors whereas human relations messages go to personnel. d. Maintenance messages politely ask the employee to do something whereas human relations messages tell the employee to "just do it."
Generally, weaker key ideas should be placed in the middle of a presentation
Indicate whether the statement is true or false
The federal Trade Commission's basic authority is derived from Section 5 of the Federal Trade Commission Act, which charges the FTC with the responsibility to regulate
a. all advertising agencies’ business practices. b. any expression that mentions a specific product or service by name. c. unfair or deceptive acts or practices affecting commerce. d. All of the above