During Gene’s meeting with his manager, his manager spent about five minutes reviewing the highly complex new accounting procedures Gene was expected to implement within his department. Which of the following types of communication barriers does this situation likely represent?
a. noise
b. information overload
c. trust and credibility
d. filtering
b. information overload
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Answer the following statements true (T) or false (F)
1. Managers in service firms face the same issues as managers in product-producing firms. 2. A higher GMA does not affect the employees’ capability to perform better. 3. The indirect cost of turnover is the cost of disappointed customers. 4. Turnover is always a bad thing.
________ occurs when information is processed and added to long-term memory.
A. Formalization B. Repositioning C. Cognitive dissonance D. Data mining E. Learning
What is a cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things?
A. Maker movement B. RFID electronic product code C. Makerspace D. Computer-aided design/computer-aided manufacturing
A limited liability company can be taxed as a partnership.
Answer the following statement true (T) or false (F)