Which conflict style is marked by low assertiveness and low cooperativeness?
a) the accommodative style
b) the compromising style
c) the avoidance style
d) the problem-solving style
ANS: c
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Airplay can be described as all of the following EXCEPT
A) broadcast time devoted to a piece of music, discussion topic, ad, or other specific message. B) a commodity greedy DJs and radio executives thought they could sell. C) the gain record companies sought to receive from payola. D) radio or television game shows.
Which of the following is NOT one of the guidelines for effective apologies?
A) Admit wrongdoing. B) Justify your behavior by mentioning that everyone does it or that others have done worse. C) Avoid excuses. D) Give assurance that it will not happen again.
Nonverbal communication is similar to our use of words with
specific forms, functions and rules. Indicate whether the statement is true or false
With regard to instant messaging, Anderson, Crowell and Pearce's college-aged participants messaged the most with
a. Sisters b. Brothers c. Mothers d. Fathers e. Grandmothers