Answer the following statements true (T) or false (F)
1.Linear models of communication are more simplistic when compared to the transactional model.
2.Individual forces that influence communication are value laden.
3.Whether or not a message is truthful has little impact on the consequences of that message.
1. true
2. true
3. false
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The best psychological defense for speech anxiety is ____
A) being able to say to yourself that you are prepared B) being able to say to yourself that the speech will soon be over C) having the knowledge that most of the audience are poor listeners D) knowing you won't be expected to do very well since you're a novice speaker
When selling a product to a customer, if they ask you a question and you don't know the answer, you should say so and find the answer quickly
Indicate whether this statement is true or false.
Which of the following is a guideline for effective workplace communication?
a. The office is a shared zone; treat it as if everything is your territory. b. Avoid touching, except when shaking hands. c. Treat those politely who deserve it or are superior to you. d. Use the same grammar and abbreviations used in electronic communication.
In an effort to improve commuication with his spouse jason has decided to smile more, hug often, and try to hold hands when they walk together. jason is focusing on which of the positive communication patterns?